Privacy & Terms
Our Privacy Commitment
We are committed to respecting your privacy and recognising your need for appropriate protection and management of personally identifiable information (information that is connected to your name) you share with us.
The purpose of this privacy policy is to inform you what personally identifiable information or personal information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding our use of, and your ability to review and correct the information.
In this Policy, when we use “we”, “us” or “our”, we refer to Expressions which is collecting your personal data, or which is operating the website which you are accessing or using.This Policy applies to all personal data that you may provide to us and the personal data we hold about you. By providing us with your personal data or by accessing, using or viewing the applicable website or any of its services, functions or contents (including transmitting, caching or storing of any such personal data), you shall be deemed to have agreed to each and all the terms, conditions, and notices in this Policy. If you do not agree, please cease usage of the relevant website(s) and/or service(s) and DO NOT provide any personal data to us.
What personal data is collected?
When you use our website, any service(s) we provide or in your interaction with us, the personal data we may collect includes: –- a) Data collected directly from you. This may be done through this website, over the phone, by email, or in person when you meet our staff or representatives. The data collected may include, but is not limited to:
- The visitor’s IP address
- The date and time of the visit
- The referral URL (the site from which the visitor has come)
- The pages visited on our website
- Information about the browser used (browser type and version, operating system, etc).
Cookies
A number of places on our website and our mobile and web-based applications make use of cookies. These are essentially small text files that are stored on your computer’s hard drive or your user device by your web browser. We can use cookies to identify the owner of a user account and to store articles in a shopping basket during the purchasing process. In other words, cookies help to make our website or our (mobile and web-based) applications more user-friendly, more effective and more secure. The cookies usually used by us are so-called “session cookies”, which are automatically deleted at the end of the visit to the relevant website. By default, web browsers enable the use of cookies but this function can also be disabled. However, this will result in some services not being available. It is also possible to manually delete cookies after their use via the web browser. More information may be available from your web browser provider.Flash cookies. A particular form of cookie is the flash cookie. In contrast to normal cookies, these cookies are not created and saved by the web browser but are governed by the Adobe Flash plug-in. These can contain more information than normal cookies and cannot be deleted or disabled via the browser; this is only possible if you follow the instructions available from the Adobe Flash Player website. You can also obtain more information about these cookies on that website.Web beacons and tracking links. Web beacons (also known as pixel tags and clear GIFs) involve graphics that are not apparent to the user. Tracking links and/or similar technologies consist of a few lines of programming code and can be embedded in our website or our (mobile) applications. In conjunction with cookies, these are primarily used for statistical analysis purposes. This technology can also be used for tracking traffic patterns on websites, as well as finding out if an email has been received and opened and to see if there has been any response.Web analytics. Web analytics is the term given to a method for collecting and assessing the behaviour of visitors to websites and (mobile) applications. This includes the analysis of traffic patterns in order, for example, to determine the frequency of visits to certain parts of a website or (mobile) application, or to find out what information and services our visitors are most interested in. For these purposes, we primarily make use of click-stream data and the other techniques listed above. Web analytics are carried out by Google Analytics and/or other selected parties. You can find out more information about the processing of web analytics data by Google Analytics in paragraph 7 below.How is the collected personal data used?
- We use your personal data for the purposes of serving you. This includes, where applicable
- Providing you with the products and services that you have requested e.g. notifying you regarding the status of your order or delivery;
- Ensuring that your transactions on our websites are safe and secure;
- Providing you with a convenient shopping experience
- Contacting you for feedback after a sale of a product or service
- Resolving any problems or disputes you may encounter in relation to our products and services
- Disclosure of information
- Third Parties
- Social Networks
- Geo-location Services
- Web analytics by Google Analytics
- Retargeting Technologies
- Security
- Disclaimer
- Changes to this Policy
- Your Rights
- Complaints
- Governing Law
- Media